Callsy picks up on the first ring, pulls the caller’s real order from Shopify, and answers in their native language. If they don’t buy on the call, it follows up by SMS and WhatsApp until they do.
Enter your number. It rings in about 20 seconds.
“Been using it for the last 3 months, we get around 34x ROI.”
AmourLinen · Shopify merchant · via Shopify App Store review
Built by Arunas and Laimonas · talk to us
Trusted by 261+ brands across e-commerce, healthcare, and SaaS
Someone fills a cart at 11pm and leaves. Your Klaviyo flow sends three reminders into an inbox with 4,000 unread. You get 4% back and call it a win.
Someone calls with a sizing question before buying. Nobody picks up. That was your highest-intent visitor of the day, and they just bought from whoever answered.
You ship to nine countries and support all of them in English. Slower answers, more refunds, worse repeat rate outside your home market. You have seen it in the numbers and assumed it was the market.
All three are the same problem. Nobody is there when the customer is deciding. Staffing fixes it and costs more than it returns, so it never gets fixed.
This is the difference between a voice bot and an employee. Most of them read a script and transfer. This one reads your store.
The call is the product. The rest of it is knowing what happened on the call, and what it earned.
Most voice AI sells you one turn of the conversation. The call happens, the thread dies, and someone on your team picks up the pieces. This runs the whole way through to attributed revenue, on one contact record.
A local number in your market, native voice, native language. If you have no presence in that country, we buy the number and hold the registration for you. The caller is matched to a Shopify contact before it says hello, so if they have bought from you, spoken to you, or been texted by you, the agent already knows.
Order status. Delivery. Product details. Read from your Shopify store while the caller is on the line, not off a stale export. “Where is my order” gets an actual answer.
Sends the SMS with the checkout link. Emails the quote. Transfers to a human when the caller asks, keeping them on the line. Alerts your team mid-call when something is going wrong.
The conversation continues over SMS and WhatsApp. The contact replies two hours later and the agent picks up where it left off, with the full context of the call.
Every recovered checkout and resulting order is attributed, deduped, and converted to one currency. You see revenue, not call volume.
Every clip below is a real call recording, not a text-to-speech demo. Carla handles the inbound sales call. Press play on any of them and judge for yourself.
Calls shoppers who abandoned checkout, handles the objection that stopped them, and texts a checkout link before the call ends.
Calls a new lead within seconds of the form fill or booking, asks your qualification questions, and routes the good ones to the right rep.
Books, confirms and reschedules against your real calendar, then chases the people who do not turn up.
Calls customers who have lapsed, finds out why, and makes it easy to restart without a hard sell.
Recovers failed payments and overdue invoices with a friendly call, not a debt-collection letter.
Calls after delivery to ask how it went, and gets the kind of answer a survey link never will.
One person, one language, business hours only. Based on the median $21.53 hourly wage for US customer service representatives over 160 hours.
Before employer taxes, benefits, a helpdesk seat, or the cost of replacing them when they leave. Five markets is five of these.
380 included actions, then $0.34 per action. Up to 6 agents on your team, across voice, SMS, email and WhatsApp.
One subscription covers every market you configure. Adding Italian is a settings change, not a hire.
We are not going to pretend this is like for like. A person handles the strange, the angry and the genuinely complicated better than any agent will, and you should keep them for exactly that.
The point is that most of your call volume is none of those things. It is “where is my order”, ninety times a week, in six languages.
Wage figure: US Bureau of Labor Statistics, May 2025. Callsy pricing as listed on the pricing page.
Most brands solve international support by making everyone speak English. It works until you look at conversion by country.
Callsy runs a separate agent per market. Native voice, native language, hours set to that country’s timezone, and a local number in that country. Your Italian customers get an Italian conversation. Your Polish customers get Polish.
You don’t hire eight people. You configure eight agents.
A caller in Madrid is far likelier to answer a Madrid number than an international one, and likelier still to trust what it tells them. So you get a number in the market you are selling into.
A few countries, Spain and Chile among them, will not issue a number without an in-country address on the registration. We hold those, so opening the market does not require an entity in it.
Every voice is tuned to a specific region, accent, and cultural register. John from London doesn't sound like John from New York. Yuki in Tokyo speaks differently than Yuki in Osaka. Press a flag to hear a sample.
Order lookup, order search, product lookup and search, read straight from your store while the caller is on the line.
Not send-only. The agent holds a real conversation across both, with 24 hours of context and up to 40 messages of history.
Calls the abandoned checkout, handles the objection, offers the discount code you configured, texts the link. Then follows up.
Transfers the live call to your team when the caller asks, or when the request goes past what the agent should handle.
Paste your returns policy, point it at a URL, upload the PDF. Always-on knowledge in the prompt, or large sources it looks up on demand.
Recording, transcript and summary, plus structured scoring on sentiment, intent, objections raised, topics, agent performance, compliance and outcome.
Replace the default prompt entirely or layer your own on top. Set the greeting, the voice, the call length, the hours.
Route to your own OpenAI-compatible endpoint if you have one.
Trusted by 260+ businesses across 12 countries
“Highly recommend! Easy to use, well-priced, and with great potential to grow. We now made over 40k in additional revenue using Callsy!”
“Great app for recovering abandoned cart purchases. Been using it for the last 3 months, we get around 34x ROI. Team is very responsive and constantly developing new features!”
“Callsy team has helped to recover sales and build trust with our clients. We had generated revenue from day 1 and have around 30x ROI on costs, probably best part of funnel.”
“Great app. I've got 5.8 ROAI and 14 new orders. That's the first 7 days of working together. Team offers very fast customer support and helps you with onboarding.”
“In just a few days it recovered $110+ in lost sales automatically. The AI reached out via calls, sent SMS, and even closed a full checkout for us. Super easy setup and great insights into customer behavior. Must-have for any Shopify store!”
“The setup was super straightforward, and within minutes I had it running. What really stood out is how effective these AI agents are. Calling customers has always been one way we improve our experience, and through this app, we can do it at scale.”
Drop your number and email. Confirm with one tap and Callsy’s AI agent rings your phone in about 30 seconds, talks like a real person, and shows you exactly what your customers would hear.
Drop your number. John rings you in 30 seconds, using your business name. Hang up any time.
Every control below is set per agent, not per account, so a German agent and a US agent can run different rules on the same store.
Shopify, WooCommerce, BigCommerce, Magento
Gorgias, Freshdesk, Help Scout, Front
HubSpot, Salesforce, Attio, Close, Copper, Monday
Calendly, Cal.com, Google Calendar, Outlook
Klaviyo, Mailchimp, Brevo, Customer.io, Omnisend, Kit
Meta, Google, TikTok, Snapchat, LinkedIn
Plus a public API, API keys, webhooks and an MCP server.
One-click for Shopify, WordPress, Klaviyo, Omnisend. Webhook for everything else. Live in 5 minutes.
Some will ask. The agent tells them, then answers the question anyway. Getting an order status in forty seconds beats a three-day email thread, and most people are fine with the trade. Disclosure is required by the EU AI Act from August 2026 and by several US states already, so the agent discloses on every call regardless.
Then stop making them answer the same shipping question ninety times a week. Callsy takes the repeat volume and hands your team the calls that actually need a person. It transfers the live call over when the caller asks for someone, so nobody gets stranded.
You write the prompt and you control the knowledge it reads from. Every call is transcribed and scored on sentiment, intent, objections and compliance, so a bad answer surfaces the same day instead of the same quarter.
Most of them cannot see your store. They read a script and transfer. This one opens the order. When a caller asks where their parcel is, it reads the real order from Shopify during the call rather than promising someone will email them.
Point a number at an agent, paste your returns policy, connect Shopify. The work is in deciding what you want it to say, not in the wiring.
Callsy Pro is €99 a month, including 380 actions, then $0.34 per action, across up to 6 agents. A US customer service representative earns a median of $21.53 an hour according to the US Bureau of Labor Statistics, May 2025, which is roughly $3,445 a month for one person covering one language during business hours, before employer taxes, benefits or a helpdesk seat.
70 languages with native voices, reaching 77 countries by call and SMS. You configure one agent per market, each with its own voice, language and hours set to that country's timezone. We provision a local number in the market you are selling into, and buy it for you if you have no presence there. A few countries will not issue a number without an in-country address on the registration, Spain and Chile among them. We hold those registrations, so opening the market does not require an office in it.
We're Arunas and Laimonas. We started Callsy because every D2C founder we talked to was losing revenue at checkout, and email recovery had plateaued. Voice was the obvious answer. AI finally made the unit economics work. If you're in the same spot, let's talk.
No pitch deck. Just a live walkthrough of your setup.
Find out what happens when someone answers them.