AI voice agents for Shopify. Abandoned cart recovery in five minutes.
Plug Callsy into Shopify and start recovering abandoned checkouts with real phone calls. Native Shopify app, no code, full revenue attribution back to your store.
What Callsy + Shopify unlocks
- Voice calls on abandoned checkout. Within minutes of abandonment
- Post-purchase NPS calls 7 days after delivery
- Win-back outreach for 60+ day lapsed customers
- Failed-payment + subscription-renewal reminders (via Shopify Subscriptions)
- Full revenue attribution in Shopify Analytics
- Multi-store + multi-currency support out of the box
Setup
- 1
Install the Callsy Shopify app
One click from the Shopify App Store. Permissions are scoped to abandoned-checkout, customer, and order events. Nothing more.
- 2
Pick your agent + connect channels
Choose John, Carla, or one of 60+ voices. Connect your phone number (or rent a regional number from Callsy), and SMS / WhatsApp if you want multi-channel.
- 3
Calls start in real time
First abandoned cart fires within minutes. Watch revenue land in your Callsy dashboard and back in Shopify Analytics, tagged by recovery source.
Under the hood
- abandoned_checkout. Fired 5 minutes (configurable) after cart abandonment
- order/paid. For post-purchase NPS triggers
- customer/lapsed. Callsy-computed lapsed segment based on your category
- subscription/failed. Shopify Subscriptions failed-payment retry
- Customer name, phone, email, locale
- Cart contents (line items, variants, totals)
- Order history (LTV, last order date, lifetime spend)
- Discount + shipping availability
- Outreach activity to the customer record (timeline note)
- Revenue attribution tag to the recovered order (utm_source=callsy)
- Tags: 'callsy-recovered', 'callsy-contacted', 'callsy-opted-out'
What you can run on Shopify
Frequently asked
Is Callsy a native Shopify app?
Yes. Callsy is listed on the Shopify App Store as an embedded app. It uses official Shopify APIs and webhooks, follows Shopify's data-handling and billing standards, and is reviewed by Shopify.
Will this conflict with my Klaviyo or Omnisend flows?
No. Callsy slots in alongside email/SMS flows. Typically as the second touch (immediately after abandonment) before your email-1 fires at 1 hour. Most merchants see a 30%+ lift on top of existing flows, not a cannibalization.
Does it support Shopify Plus and multi-store?
Yes. Plus customers get multi-store dashboard, shared agent personas across regions, and per-store revenue attribution. Multi-currency and multi-language detection are automatic.
How is revenue attributed back to Shopify?
Recovered carts are tagged with utm_source=callsy on the recovery link, so they appear in Shopify Analytics under that source. We also write a 'callsy-recovered' tag to the order for easy filtering.
What about Shopify's customer SMS consent requirements?
Callsy respects Shopify's SMS marketing consent flags. We only SMS customers who have opted in via Shopify, and we honor opt-outs in real time across all channels.
Connect Shopify to Callsy in five minutes.
70% off launch promo. No contract. If your agent doesn't pay for itself in 30 days, you don't pay us.