GhallasGoth. Turned $100 into $1,249.31 in their first month. A 12× return.

The challenge

GhallasGoth sells gothic and alternative fashion online, with most orders coming from the US. Their checkout process was already smooth, but like every online store they still had abandoned carts. About $30,700 in missed sales.

They already used email and SMS reminders, recovering around 4% of those carts. But they wanted a faster, more personal way to win back buyers.

Hiring a call center wasn't an option. Expensive, slow to manage, and a bad accent or poor delivery could hurt the brand's image. They needed something fast, reliable, and brand-safe.

The solution

We offered them a 10-call free trial. On the very first day, two of those calls brought customers back. That quick win convinced them to jump straight into our largest plan: 200 calls / month.

They liked that Callsy's AI voices sounded human and could be branded with their store's tone and style. No offshore agents, no micromanaging. Just automated, on-brand calls that worked alongside their existing email + SMS sequences.

Sales recovered as quickly as the next day after cart abandonment, plus extra insights from calls. Learning why customers didn't buy (payment issues, sizing doubts, shipping questions).

The results