Shopify
AURŌ Brands
$16.16K
recovered in 30 days
Read the case study →
Live on the Shopify App Store★★★★★5.0 · 16
The AI voice agent that lives in your Shopify Admin.
Recover abandoned carts within minutes. Phone, SMS, Email and WhatsApp. Native Shopify install. No code. Live in 5 minutes.
Free plan available · Paid from $29/mo · Cancel any time
Not ready to install? Book a setup call and start with 200 free calls.
Shopify App Store
Callsy AI Abandoned Cart Calls
By Callsy AI · Free to install
★★★★★5.0 (16 reviews)
AI-powered voice calls and SMS for abandoned cart recovery on Shopify. Plug-and-play. Live in 5 minutes.
PhoneSMSEmail70+ languagesGDPRTCPA
Install on Shopify →ShopifyBuilt for Shopify · Native install · 5.0★ · 16 reviews on the App Store
Trusted by 261+ Shopify merchants · live stores below
What it actually sounds like
4 calls. 4 different jobs.
Tap a tab. Hit play. Hear how Callsy handles every moment in your Shopify customer journey, without leaving this page.
John· Cart recovery · AmourLinen
£89 cart abandoned 4 minutes ago · linen bedding set
Tap to hear it,
John · AI
Hi, is this Maria? This is John from AmourLinen, quick AI-assisted follow-up on the linen bedding set you were looking at.
Customer · Maria
Oh yes, hi! I was just deciding between the king and the queen size.
John
Easy one to help with. Your king mattress is the wider one. Most customers go king if they share the bed. Quick question: which mattress size do you sleep on?
Maria
King, yeah.
John
Perfect, I'll send you a one-click checkout link via SMS now. Your bedding ships free, lead time is 5 days. Anything else holding you back?
£89 order recovered · SMS checkout link sent · 90 sec
Built for Shopify, top to bottom.
Native abandoned-cart events. Native order updates. Native customer records. Your team never leaves Shopify Admin.
Voice · SMS · Email · WhatsApp
Four channels, one conversation. Inbound and outbound, and the thread carries across all four.
100+ regional voices
From London cockney to São Paulo Portuguese. Pick the voice your brand should sound like.
70+ languages out of the box
Calls in your customer's native tongue. No translator queue, no offshore call centre vibes.
Custom brand voice
Match the voice to your editorial, warm and chatty for Loaf, precise and design-led for Tylko.
Branded SMS sender + checkout link
SMS comes from your brand, links go to your branded Shopify checkout. No anonymous short codes.
Native Shopify revenue attribution
Recovered carts show up tagged in Shopify reports. No spreadsheets, no double-counting against Klaviyo.
24/7 coverage, no shift gaps
Sunday at 11pm? The agent is still on. Sleep, holidays, BFCM surge, same response speed.
GDPR · TCPA · DNC · AI Act
Disclosure built in, opt-outs honoured across all channels in seconds, DNC lists respected.
What it can do while the call is still going
This is the part most voice AI skips. An agent that can only talk has to end every call with “someone will get back to you”. These are the things it can actually reach for, mid-sentence, without you touching anything.
On the call
What the agent can do while the customer is still on the line.
Transfer to a human
Hands the live call to a person on the number you set, keeping the caller on the line while it dials. The agent decides when, normally when someone asks for a human or the request goes past what it should handle on its own.
Notify your team
Alerts your side mid-call by email or SMS, to a recipient you choose, never the customer. The agent writes the message and decides when something is worth telling you about while the call is still happening.
Send an SMS
Texts the contact it is speaking to, from your own number and only that contact. The agent writes the message and picks the moment, so a tracking link or an address arrives while it is being discussed.
Send an email
Emails the contact when they want something longer than a text, a summary or a quote. The agent writes the subject and the body itself.
In your store
Read-only, every one of them. Callsy never writes to your Shopify store.
Get order
Reads one order by its identifier: what was bought, what it cost, its payment and fulfillment state, and any shipment tracking.
Find orders
Looks up orders by the order name a customer can read out loud, returning recent matches in full so there is no second lookup mid-sentence.
Get product
Reads one product by its identifier: what it is, what it costs, how many are left, and the choices it is sold in.
Find products
Searches for the product a customer describes, closest match first, stock counts included. A missing stock count means the store keeps no count, never that none are left, so it will not invent an out-of-stock.
Workflows
Chain them into something bigger
The tools above are what the agent reaches for on its own. A workflow is what you decide happens around the call: what triggers it, what runs after it, who hears about it. Note that workflows can also text and email the contact, so if yours already does, leave the matching tool switched off rather than sending everything twice.
MCP
Or drive it from your own AI
Callsy ships an MCP server, so Claude, ChatGPT, Gemini or anything else that speaks the protocol can set up agents, place calls and read back what happened. Same for the public API, API keys and webhooks if you would rather build against those.
How the MCP server works70+ languages · 100+ voices
Calls in your customer's native tongue.
A taste of the voices and accents that ship out of the box. Spanish alone has 8 regional variants.
English (UK)John, Emma, Yuki
English (US)Adam, Carla, Matt
Spanish (ES)Carla, Diego, Lucia
Spanish (MX)Ana, Sofia
GermanLars, Anna
FrenchLéa, Théo
ItalianGiulia, Marco
Portuguese (BR)Bianca, Joaquim
JapaneseYuki, Haruto
DutchSven, Lotte
+ 30 more · Ask for yours →Real results · published case studies
What it put back into real Shopify stores.
Conversations to date
40,139
~1,000 / day
Revenue recovered
€803,639
+€10K / day
Agents on shift
217
across 12 countries
Avg. response
0:47
phone · sms · WA
Real Shopify stores. Real revenue.
Every one of these brands runs Callsy on top of Shopify. Numbers are pulled directly from the Callsy attribution dashboard.
AI hardware & consumer electronics · Morocco
AURŌ Brands
$16.16Krecovered in 30 days
AURŌ Brands recovered $16.16K in a single month by putting Callsy AI voice calls and SMS behind its AuroNote checkout.
Consumer electronics · Chile
GSMPRO.cl
$63,220recovered
Recovered $63,220 by adding AI voice calls to its Spanish-localized Shopify checkout.
Health & wellness · United Kingdom
Neurogena
$21,546recovered from a $698 investment in Callsy AI calls
Abandoned cart recovery on Shopify that builds trust.
Fashion (gothic & alternative) · United States
GhallasGoth
12×ROI in month one
Turned $100 into $1,249.31 in their first month. A 12× return.
Sustainable DTC apparel · Lithuania
AmourLinen
$5,283recovered in 3 months
Sustainable linen DTC brand · $5,283 recovered in 3 months with a 36× ROI.
Sports & training · Europe
FPRO
Voice + SMSmulti-touch recovery
Football training brand turning abandoned checkouts into predictable revenue with AI voice + SMS.
Health & wellness supplements · United States
TrySculptique
30×ROI on Callsy spend
30x ROI and revenue from day one. AI voice recovery became the best-performing part of the funnel.
Artisan fragrances · Lithuania
Moskos Perfume Lab
$110+recovered in the first days
Recovered $110+ in lost sales automatically in their first days. AI calls, SMS, and auto-checkout in one flow.
Indoor plants & home decor · Singapore
Tumbleweed Plants
1 yr+using Callsy at scale
Singapore's indoor plant shop scaled customer calls with AI after doing it manually for years.
Live in 5 minutes.
Three steps. No code. No engineer. The slowest part is naming your agent.
01
Install from the Shopify App Store
One click. Callsy connects to your Shopify store with native abandoned-cart and order events. No code, no developer.
02
Pick a voice and a script
Choose from 100+ regional voices in 70+ languages. We give you a recovery script tuned to your industry, edit it in plain English, no prompts engineering.
03
Watch carts recover
Calls fire within 5 minutes of abandonment. Voicemails drop, SMS follows up, Email confirms. Every recovered cart shows up attributed in your Callsy dashboard.
Free plan available
Pricing.
Pick a plan or top up with action packs. No setup fees. Cancel any time.
Starter
$29/ month
- ✓Up to 50 AI calls per month
- ✓50 SMS with personalised checkout link
- ✓FREE call transcripts
Most popular
Pro
$99/ month
- ✓Up to 200 AI calls per month
- ✓200 SMS with a checkout link
- ✓FREE call transcripts
- ✓Priority support
- ✓Custom SMS brand
- ✓Custom branded checkout links
- ✓DNC call listings
Scale
$199/ month
- ✓Up to 500 AI calls per month
- ✓500 SMS with a checkout link
- ✓FREE call transcripts
- ✓Priority support
- ✓Custom phone numbers
- ✓Custom SMS brand
- ✓Custom branded checkout links
- ✓DNC call listings
One-time top-ups
Action packs.
One-time purchase. Never expires. Pair with any plan when you run a big campaign.
Basic pack
You get 100 actions!
$35
- ✓Adds 100 actions to your account
- ✓One-time purchase that never expires
- ✓Perfect for testing the platform or handling seasonal sales spikes.
Advanced pack
You get 1,000 actions!
$270
- ✓Adds 1,000 actions to your account
- ✓One-time purchase that never expires
- ✓Ideal for growing stores with consistent customer engagement needs.
Mega pack
You get 10,000 actions!
$2,400
- ✓Adds 10,000 actions to your account
- ✓One-time purchase that never expires
- ✓Best value for high-volume stores running large-scale campaigns.
Try it · no booking, no signup
Don’t read about it. Let it call you.
Drop your number and email. Confirm with one tap and Callsy’s AI agent rings your phone in about 30 seconds, talks like a real person, and shows you exactly what your customers would hear.
What happens next
- You confirm by email, then your phone rings in about 30 seconds
- Hear exactly what your customers would hear
- The AI says it’s AI, every time
- Just this one call. No marketing list, no signup
TCPA-compliantGDPR-readyEU-hosted
9:41
Hear it now · no booking
Hear John ring you back.
Drop your number. John rings you in 30 seconds, using your business name. Hang up any time.
Meet the founders
Built by founders, not a committee.
We're Arunas and Laimonas. We started Callsy because every D2C founder we talked to was losing revenue at checkout, and email recovery had plateaued. Voice was the obvious answer. AI finally made the unit economics work. If you're in the same spot, let's talk.
Shark Tank LithuaniaLatitude59 finalist500 GlobalFirstpick VC
No pitch deck. Just a live walkthrough of your setup.
Shopify FAQ.
The questions Shopify merchants ask before installing. Anything missing? hello@callsy.ai.
Is there a Shopify app that phones abandoned-cart customers, not just SMS and email?
Yes, Callsy is the Shopify app that makes AI phone calls on abandoned carts. Most cart-recovery apps only send SMS and email. Callsy places an outbound AI voice call within minutes of the abandoned_checkout event, then falls back to SMS or email if the call isn't answered. The phone call is the touch your email-fatigued customers actually respond to.
What's the best AI caller / calling bot for Shopify abandoned cart recovery?
The best fit is an AI caller that's native to Shopify, discloses it's AI (required by law), and recovers the cart automatically. Callsy is 5.0★ on the Shopify App Store, recovers 18–32% of abandoned carts by voice, and pivots to SMS or email on no-answer. Real proof: GSMPRO recovered $63,220, Neurogena recovered $21,546 from $698 of calls.
Does Callsy work with Shopify Plus and Shopify Markets?
Yes, both. Callsy handles multi-store setups, region-specific voices for Shopify Markets, and B2B abandoned checkouts on Plus. Currency, language, and timezone follow the customer's market automatically.
How does revenue attribution work inside Shopify?
Every recovered cart is tagged with a Callsy attribution flag in the order metadata. You can filter Shopify reports by 'Recovered by Callsy' or pull the metric straight from the Callsy dashboard. We never double-count: if a buyer also clicked a Klaviyo email, only the channel that closed the cart gets credit.
Do the AI agents disclose they're not human?
Yes, agents introduce themselves as AI-assisted at call commencement. This is built in by default to keep you compliant with the EU AI Act, TCPA, and Shopify's app policies. It cannot be turned off.
What about TCPA and GDPR?
Callsy only calls customers whose phone number was provided at checkout (legitimate interest + transactional purpose). Calls run on EU-hosted infrastructure for EU buyers, US-hosted for US buyers. Opt-outs are honored across all channels within seconds.
How long until the first call goes out?
Under 5 minutes from cart abandonment by default. You can configure the delay anywhere from 1 minute to 24 hours per agent.
Can I cancel any time?
Yes, monthly, no contract. 7-day money-back guarantee on every plan. Cancel inside the Shopify Admin or in your Callsy account. The app uninstalls cleanly.
Stop watching Shopify carts slip away.
Install Callsy on your Shopify store in 5 minutes. Watch the first recovery roll in within the hour.
Install on Shopify5.0★ on the Shopify App Store · Free plan available · Cancel any time
Or book a 30-minute setup call and start with 200 free calls.