Abandoned cart recovery · AI voice
70.2%of online shopping carts are abandoned before checkout
Baymard Institute

Recover abandoned Shopify carts with an AI voice call. Inside five minutes.

Email reaches 22% of abandoners. Voice reaches 80%. Our AI agent calls within minutes of abandonment, in the customer's native language, and recovers carts that would otherwise time out.

18–32%average recovery rate
Run byJohn · Cart recovery specialist
Channels:PhoneSMSEmailWhatsApp

Trusted by 261+ brands across e-commerce, healthcare, and SaaS

SculptiqueDetector WarehouseHSSNeurogenaFPROComfortly78/79GoBulk MedicalAmour LinenPrimal StormEgg ChairsSuperior CareSculptiqueDetector WarehouseHSSNeurogenaFPROComfortly78/79GoBulk MedicalAmour LinenPrimal StormEgg ChairsSuperior CareSculptiqueDetector WarehouseHSSNeurogenaFPROComfortly78/79GoBulk MedicalAmour LinenPrimal StormEgg ChairsSuperior Care

Who it's for

  • Shopify + WooCommerce stores with €30K+ monthly checkout abandonment
  • D2C brands paying for traffic that drops at the payment step
  • High-AOV products where one recovered cart is worth a month of subscription
  • Stores already running Klaviyo/Omnisend email recovery but plateauing under 6%

How it works

  1. 1

    Shopper abandons checkout

    Shopify or WooCommerce fires the abandoned-cart event with the shopper's phone number (where captured) and cart contents. Klaviyo, Omnisend, Make, or Zapier can also trigger Callsy.

  2. 2

    John calls in under 5 minutes

    Callsy places a real phone call within minutes of abandonment, in the shopper's local language and accent. He greets them by name, references the exact cart items, and answers objections live.

  3. 3

    Cart closes. Or pivots to SMS

    If the shopper picks up, John sends a one-tap checkout link by SMS or email while still on the call. If not, he leaves a branded voicemail and retries on the optimal slot.

Why it works

  • Voice cuts through email saturation. Open rates on cart-recovery emails sit around 50%; pickup on Callsy voice calls is 60–80% on the first dial.
  • First-touch speed wins. Carts recovered inside 30 minutes convert 7× higher than carts touched after 24 hours.
  • Native-language calls (es-CL for GSMPRO, lt-LT for AmourLinen) outperform English-everywhere scripts by 2–3×.
  • Multi-channel: if voice fails, Callsy auto-pivots to SMS or email using the same brand persona. One agent, one logbook.
  • Brand-safe: every call discloses AI status up front (EU AI Act compliant) and runs on TCPA + GDPR-approved infrastructure.

What the call sounds like

Live transcript

How the call actually goes.

John · sample transcript,
John, Callsy AI
John
Hi, is this Maria? This is Callsy calling on behalf of AmourLinen. Just a quick AI-assisted follow-up, do you have 30 seconds?
Customer
Uh, sure, what's this about?
John, Callsy AI
John
You were looking at the natural linen bedding set in oat. €127 with the bundle discount. I saw it didn't quite go through. Was something unclear?
Customer
Oh right. I wasn't sure about the sizing for a queen bed.
John, Callsy AI
John
Totally fair. The queen set is 220 × 240, fits a standard US/EU queen with about 20cm overhang on each side. Returns are free in 60 days if it's off. Want me to send the checkout link by text?
Customer
Yeah, that works.
John, Callsy AI
John
Sending now. You'll see it land in 10 seconds. Anything else I can help with?
Customer
No, that's great. Thank you.

What it delivers

$63,220
recovered by GSMPRO (Shopify, Chile)
30×
ROI on Neurogena's first month
< 5 min
from abandonment to first call

Real customers running this

Frequently asked

Is there an AI that calls abandoned-cart customers, not just SMS and email?

Yes. That's exactly what Callsy is. Most cart-recovery tools only send SMS and email. Callsy is an AI caller: it phones the shopper with a real voice conversation within minutes of abandonment, then falls back to SMS or email only if the call isn't answered. The phone call is the recovery touch your email-fatigued customers actually respond to.

Is there a Shopify app that phones abandoned-cart customers with AI?

Yes. Callsy is a Shopify app that makes AI phone calls on abandoned carts, installed from the Shopify App Store, no code. It listens for the abandoned_checkout event and places an outbound AI voice call automatically. It's the AI calling tool for Shopify cart recovery, with SMS and email as backup channels.

What's the best AI caller for Shopify abandoned cart recovery?

The best fit is an AI caller that's native to Shopify, discloses it's AI (required by law), and books recovery automatically. Callsy does all three: 5.0★ on the Shopify App Store, recovers 18–32% of abandoned carts via voice, and pivots to SMS or email when the call goes unanswered. See real numbers on our customer case studies (GSMPRO recovered $63,220).

How fast does the AI agent call after a cart is abandoned?

By default, the first call fires 5 minutes after the abandoned_checkout event. You can tune the delay per store. Most merchants keep the first attempt between 3 and 12 minutes, then schedule a retry 4 hours later if the first goes unanswered.

Do customers know it's an AI?

Yes. Every Callsy call opens with an AI disclosure as required by the EU AI Act and US state law. In our tests, transparent disclosure has zero impact on recovery rate. What matters is sounding helpful, not human-pretending.

What if the shopper doesn't pick up?

Callsy leaves a short branded voicemail, then sends a follow-up SMS or email with the saved cart link. About 38% of voice misses still close via that follow-up.

Will this annoy my customers and hurt brand trust?

We cap retries at 2 attempts, suppress contact outside daytime hours in the customer's local timezone, and respect any opt-out instantly across all channels. Our agents have a 4.7/5 customer-rated call quality average.

Does it work for stores outside of Shopify?

Yes. Callsy plugs into Shopify natively, plus WooCommerce, WordPress, Klaviyo, Omnisend, Make, and Zapier. Anywhere your abandoned-cart event lives, we can hook it.

How much does it cost?

€49/month on the current 50% off launch promo (€99 standard) with 380 included actions and the first 200 calls free on signup. There is no per-minute billing. Actions beyond your bundle are flat €0.18 each. Most merchants see payback inside the first week.

Hire John for your cart recovery workflow.

Live in 5 minutes. 50% off launch promo. If your agent doesn’t pay for itself in 30 days, you don’t pay us.

Try it · no booking, no signup

Don’t read about it. Let it call you.

Drop your number and email. Confirm with one tap and Callsy’s AI agent rings your phone in about 30 seconds, talks like a real person, and shows you exactly what your customers would hear.

What happens next
  • You confirm by email, then your phone rings in about 30 seconds
  • Hear exactly what your customers would hear
  • The AI says it’s AI, every time
  • Just this one call. No marketing list, no signup
TCPA-compliantGDPR-readyEU-hosted
9:41
John, Callsy AI
Hear it now · no booking
Hear John ring you back.

Drop your number. John rings you in 30 seconds, using your business name. Hang up any time.

Customer stories

Brands that actually picked up the phone.

Trusted by 260+ businesses across 12 countries

Neurogena
$40K+
additional revenue
Verified customer
Shopify App Store review, verified merchant
“Highly recommend! Easy to use, well-priced, and with great potential to grow. We now made over 40k in additional revenue using Callsy!”
Neurogena
Shopify Merchant
Read the full case study→
AmourLinen
34x
ROI on Callsy spend
Verified customer
Shopify App Store review, verified merchant
“Great app for recovering abandoned cart purchases. Been using it for the last 3 months, we get around 34x ROI. Team is very responsive and constantly developing new features!”
AmourLinen
Shopify Merchant
Read the full case study→
Arunas Vismantas (CEO) and Laimonas Sutkus (CTO), founders of Callsy
Meet the founders

Built by founders, not a committee.

We're Arunas and Laimonas. We started Callsy because every D2C founder we talked to was losing revenue at checkout, and email recovery had plateaued. Voice was the obvious answer. AI finally made the unit economics work. If you're in the same spot, let's talk.

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No pitch deck. Just a live walkthrough of your setup.