Recover abandoned Shopify carts with an AI voice call. Inside five minutes.
Email reaches 22% of abandoners. Voice reaches 80%. Our AI agent calls within minutes of abandonment, in the customer's native language, and recovers carts that would otherwise time out.
Who it's for
- Shopify + WooCommerce stores with €30K+ monthly checkout abandonment
- D2C brands paying for traffic that drops at the payment step
- High-AOV products where one recovered cart is worth a month of subscription
- Stores already running Klaviyo/Omnisend email recovery but plateauing under 6%
How it works
- 1
Shopper abandons checkout
Shopify or WooCommerce fires the abandoned-cart event with the shopper's phone number (where captured) and cart contents. Klaviyo, Omnisend, Make, or Zapier can also trigger Callsy.
- 2
John calls in under 5 minutes
Callsy places a real phone call within minutes of abandonment, in the shopper's local language and accent. He greets them by name, references the exact cart items, and answers objections live.
- 3
Cart closes. Or pivots to SMS
If the shopper picks up, John sends a one-tap checkout link by SMS or WhatsApp while still on the call. If not, he leaves a branded voicemail and retries on the optimal slot.
Why it works
- Voice cuts through email saturation. Open rates on cart-recovery emails sit around 50%; pickup on Callsy voice calls is 60–80% on the first dial.
- First-touch speed wins. Carts recovered inside 30 minutes convert 7× higher than carts touched after 24 hours.
- Native-language calls (es-CL for GSMPRO, lt-LT for AmourLinen) outperform English-everywhere scripts by 2–3×.
- Multi-channel: if voice fails, Callsy auto-pivots to SMS or WhatsApp using the same brand persona. One agent, one logbook.
- Brand-safe: every call discloses AI status up front (EU AI Act compliant) and runs on TCPA + GDPR-approved infrastructure.
What the call sounds like
Hi, is this Maria? This is Callsy calling on behalf of AmourLinen. Just a quick AI-assisted follow-up, do you have 30 seconds?
Uh, sure, what's this about?
You were looking at the natural linen bedding set in oat. €127 with the bundle discount. I saw it didn't quite go through. Was something unclear?
Oh right. I wasn't sure about the sizing for a queen bed.
Totally fair. The queen set is 220 × 240, fits a standard US/EU queen with about 20cm overhang on each side. Returns are free in 60 days if it's off. Want me to send the checkout link by text?
Yeah, that works.
Sending now. You'll see it land in 10 seconds. Anything else I can help with?
No, that's great. Thank you.
What it delivers
Real customers running this
Frequently asked
How fast does the AI agent call after a cart is abandoned?
By default, the first call fires 5 minutes after the abandoned_checkout event. You can tune the delay per store. Most merchants keep the first attempt between 3 and 12 minutes, then schedule a retry 4 hours later if the first goes unanswered.
Do customers know it's an AI?
Yes. Every Callsy call opens with an AI disclosure as required by the EU AI Act and US state law. In our tests, transparent disclosure has zero impact on recovery rate. What matters is sounding helpful, not human-pretending.
What if the shopper doesn't pick up?
Callsy leaves a short branded voicemail, then sends a follow-up SMS or WhatsApp with the saved cart link. About 38% of voice misses still close via that follow-up.
Will this annoy my customers and hurt brand trust?
We cap retries at 2 attempts, suppress contact outside daytime hours in the customer's local timezone, and respect any opt-out instantly across all channels. Our agents have a 4.7/5 customer-rated call quality average.
Does it work for stores outside of Shopify?
Yes. Callsy plugs into Shopify natively, plus WooCommerce, WordPress, Klaviyo, Omnisend, Make, and Zapier. Anywhere your abandoned-cart event lives, we can hook it.
How much does it cost?
from €15/month (Starter), with the first 200 calls free. There is no per-minute billing. Calls beyond your bundle are flat €0.18 each. Most merchants see payback inside the first week.
Hire John for your cart recovery workflow.
Live in 5 minutes. 70% off launch promo. If your agent doesn't pay for itself in 30 days, you don't pay us.