Health + wellness customers add high-AOV items to cart, then hesitate. Callsy calls back inside 5 minutes to answer the trust question. And recovers carts worth 30× the call cost.
"Will this really work?" "What if it doesn't fit?" "Is the money-back guarantee real?". These don't get resolved in email. They get resolved in a calm 90-second voice call with the right reassurance.
If you're touching PHI (telehealth, clinic intake, prescription products), Callsy supports HIPAA on the Scale plan with BAAs and PHI-eligible infrastructure.
Health customers respond to "helpful CS rep with knowledge" framing, not "closer." Match the script tone to the medical/wellness register. It converts.
Vitamin and supplement subscriptions average 8–12% involuntary churn from failed cards. Emma's voice + WhatsApp dunning recovers 60–80% of those within 48 hours.
Email reaches 22% of abandoners.
60-day lapsed customers ignore your win-back email flow.
Overdue invoices and failed subscription payments cost more than the bad debt itself.
Clinics, salons, and service businesses lose 15–30% of revenue to no-shows.
On the Scale plan, yes. We sign BAAs, route US healthcare calls through HIPAA-eligible infrastructure, and redact PII from transcripts on request. The Starter and Pro plans are GDPR + TCPA compliant but not HIPAA.
We strongly recommend the agent stays within marketing claims you've approved ("60-day guarantee," "FDA-registered," etc.) and escalates anything clinical to a human practitioner. We help you script the right escalation triggers.
Yes. Yuki handles appointment booking, confirmation, and rescheduling for clinics and telehealth. Voice + WhatsApp confirmations have lifted show rates to 92% across health deployments.
Yes. Neurogena (decompression therapy, US) shared their numbers publicly: $698 in Callsy spend → $21,546 recovered. We can introduce you on request.
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