Omnisend integration
Email/SMS

AI voice calls for your Omnisend automations.

Drop a Callsy voice call step into any Omnisend workflow. Abandoned cart, browse abandonment, win-back, post-purchase. Live in under 10 minutes.

NativeOmnisend automation step

What Callsy + Omnisend unlocks

  • Voice call as a step in any Omnisend workflow
  • Trigger from Omnisend segments and tags
  • Pass shopper data (name, cart, language) into Callsy scripts
  • Voice outcomes sync back as Omnisend events for downstream automations

Setup

  1. 1

    Add an HTTP request step in Omnisend

    Inside your workflow, add an HTTP request step. Paste your Callsy webhook URL and select POST.

  2. 2

    Map shopper data to the request body

    Use Omnisend's data variables to populate the payload. Shopper name, phone, locale, cart contents. So Callsy personalizes the call.

  3. 3

    Listen for Callsy outcomes

    Configure a webhook in Omnisend to receive Callsy events ('Connected', 'Recovered', 'Opt-out'). Trigger follow-up emails or SMS based on the result.

Under the hood

Triggers
  • Any Omnisend workflow with an HTTP request step
  • Omnisend segments synced to Callsy as audiences
Reads from Omnisend
  • Omnisend shopper profile (name, phone, locale, tags)
  • Workflow event payload (cart, browse, custom event)
Writes back to Omnisend
  • Custom events to Omnisend: 'Voice Connected', 'Voice Recovered', 'Voice Opt-out'
  • Tags on the shopper profile reflecting voice outreach state

What you can run on Omnisend

Frequently asked

Do I need Omnisend Pro to use Callsy?

No. HTTP request steps are available on all Omnisend paid tiers. We work with Free, Standard, and Pro plans equally well.

Does it work with Omnisend SMS?

Yes. Voice and SMS are complementary. Most merchants run voice as the first touch (within 5 minutes) and Omnisend SMS as the follow-up at 2 or 4 hours.

How fast is setup?

Under 10 minutes for a basic abandoned-cart flow. Add 20 minutes if you want to map the bi-directional events for downstream automations.

Connect Omnisend to Callsy in five minutes.

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