The AI answering service for restaurants that answers reservations and orders during the rush .
Callsy answers every call in one ring, takes reservations, captures takeout and catering enquiries, and texts confirmations. So a booking or order becomes revenue instead of a ringing phone nobody can reach during service.
What your restaurants answering service does
Answers during the dinner rush
Your team can't leave the floor to answer, and callers give up or book elsewhere. Callsy picks up instantly and handles the call.
Takes reservations
It offers real availability, books the table on the call, captures party size and time, and texts a confirmation, without pulling staff off service.
Captures takeout and catering enquiries
It takes the details for takeout orders and higher-value catering enquiries and routes them to the right person, so nothing lucrative slips.
Answers after-hours and overflow
Calls that come in before you open, after you close, and while every line is busy, so bookings aren't lost to a voicemail.
Works with your booking system
Captures what you need and hands off to tools like OpenTable, Resy, or SevenRooms, so reservations land where you manage them.
The basics
What is a restaurant answering service?
A restaurant answering service answers calls when your team is busy on the floor, so reservations, takeout, and catering enquiries always reach a real answer. An AI answering service like Callsy takes the reservation on the call, captures order and catering details, and texts confirmations, during and after service.
A traditional human answering service charges per minute or per call to take a message someone still has to action. Callsy is a flat monthly fee, works 168 hours a week, and books the table on the call. Since one captured catering enquiry or a full book of reservations is worth far more than the fee, always-on answering pays for itself fast.
Why restaurants lose bookings on the phone
Nobody can answer during service
The phone rings while your team runs the floor, and the caller books the restaurant that picked up.
Catering enquiries are high value and easily missed
A missed catering call is a large order lost to a competitor. Capturing it matters.
After-hours calls go unanswered
Guests call to book when they're planning their evening, often outside your hours. A voicemail loses the table.
A message isn't a reservation
A traditional service writes a name and number someone has to call back mid-service. Callsy books and confirms on the first call.
Restaurant answering service FAQ
What is a restaurant answering service?+
A service that answers calls when your team can't leave the floor, so reservations and orders always reach a real answer. Callsy is AI: it answers 24/7, takes reservations, captures takeout and catering details, and texts confirmations.
Can it take reservations?+
Yes. Callsy offers real availability, books the table on the call, captures party size and time, and texts a confirmation, and can hand off to tools like OpenTable, Resy, or SevenRooms.
Can it handle takeout and catering enquiries?+
Yes. It captures takeout order details and higher-value catering enquiries and routes them to the right person, so nothing lucrative is missed during the rush.
How much does a restaurant answering service cost?+
Human services charge per minute or per call. Callsy is a flat monthly fee for 24/7 cover, so a few saved reservations or one catering order usually pays for the month. There's a free trial, and if it doesn't pay for itself in 30 days you don't pay.
Stop sending callers to voicemail and your competitors.
5-minute setup. 50% off launch promo. If Callsy doesn't pay for itself in 30 days, you don't pay.