The AI answering service for law firms that never misses a new matter 24/7.
Callsy answers every call in one ring, runs your intake questions, books the consultation, and texts the caller a confirmation. Day, night, and weekends. So the next injury or divorce case doesn't ring your competitor instead.
What your law firms answering service does
Answers every call, 24/7
Prospects with a legal problem call the firm that picks up. Callsy answers instantly, day or night, so a 9pm arrest or a weekend accident becomes your case, not a voicemail.
Runs your intake
It asks your qualifying questions, captures the matter type, opposing party, and key dates, and flags conflicts before you ever pick up.
Books the consultation
It reads your calendar, offers real consult slots, and books on the call, then texts a confirmation and your intake link.
Screens and routes
It separates real prospective clients from vendors and wrong numbers, and warm-transfers urgent matters to the on-call attorney.
Covers after-hours and overflow
Evenings, weekends, and the calls your front desk can't reach. The hours firms lose the most intake calls are the hours Callsy works hardest.
Speaks in your firm's voice
A calm, professional greeting trained on your practice areas. Callers reach a helpful intake agent, not a generic call centre reading a script.
The basics
What is a law firm answering service?
A law firm answering service answers your firm's calls when your team can't, so a prospective client with a time-sensitive legal problem always reaches someone. An AI answering service like Callsy goes further than a traditional legal call centre: it doesn't just take a message you call back, it runs your intake questions, screens the caller, and books the consultation on the call, 24/7.
A human legal answering service charges per minute and hands you a message. Callsy costs a flat monthly fee, works 168 hours a week, and books the consultation before the caller can dial the next firm on their search. Since one missed personal-injury or family-law lead can be worth thousands in fees, an answering service that actually books the consult pays for itself on the first case.
Why firms lose new matters on the phone
Legal calls come after hours
Arrests, accidents, and emergencies don't wait for office hours. The prospect who reaches a live answer at 10pm hires that firm. The one who hits voicemail calls the next result.
The first firm to answer usually wins
Prospective clients call several firms and retain the one that picks up and reassures them. Speed to answer is the single biggest driver of who gets the case.
A message isn't intake
A traditional answering service writes down a name and number. By the time you call back, the client has already signed with someone who booked them a consult on the spot.
Front desks can't scale to every call
During depositions, court, and lunch, calls pile up. Overflow coverage that runs your intake means no matter waits on hold.
Law firm answering service FAQ
What is a law firm answering service?+
It's a service that answers your firm's calls when your team can't, so prospective clients always reach someone. Callsy is an AI answering service: it answers 24/7, runs your intake questions, screens callers, books consultations on the call, and texts a confirmation, instead of just taking a message you call back later.
Can it handle legal intake?+
Yes. Callsy runs your intake script, captures the matter type, key dates, opposing party, and contact details, flags potential conflicts, and books the consultation against your calendar. Everything is written to a transcript and pushed to your CRM or case-management tool.
How much does a legal answering service cost?+
Human legal answering services charge per minute or per call, which gets expensive on a busy month. Callsy is a flat monthly fee for 24/7 coverage, so a single booked consultation usually pays for the whole month. There's a free trial, and if it doesn't pay for itself in 30 days you don't pay.
Is it confidential and compliant?+
Callsy is EU-built and GDPR-compliant with data hosted in the EU, encrypted in transit and at rest. It's upfront that it's a digital agent, and you control exactly what it can and can't say. For US firms it runs TCPA-compliant with AI disclosure.
Will it replace my receptionist?+
Most firms use it to cover the calls their front desk can't: after-hours, weekends, and overflow when the team is in court or on the phone. It handles intake and booking automatically and warm-transfers the calls that need a person right now.
Stop sending callers to voicemail and your competitors.
5-minute setup. 50% off launch promo. If Callsy doesn't pay for itself in 30 days, you don't pay.