The AI answering service for auto repair shops that books the job without pulling a tech off the floor .
Callsy answers every call in one ring, books service appointments, captures the vehicle and issue, and handles status calls. Day, night, and weekends. So a booking or estimate becomes a job instead of a voicemail while your techs are under a car.
What your auto repair shops answering service does
Answers without pulling a tech off the floor
Your techs can't stop mid-repair to answer, and callers book the shop that picked up. Callsy answers instantly and books the job.
Books service appointments and estimates
It offers real slots, books the service or estimate on the call, captures the vehicle make, model, and issue, and texts a confirmation and reminder.
Handles status and pickup calls
"Is my car ready?" calls that interrupt the shop all day. Callsy answers them or routes them, so your team keeps wrenching.
Covers after-hours and overflow
Evenings, weekends, and the calls that come while every bay is busy, so bookings aren't lost to voicemail.
Works with your shop software
Captures the details and hands off to tools like Tekmetric, Shopmonkey, or AutoLeap, so the job lands in your system.
The basics
What is an auto repair answering service?
An auto repair answering service answers calls when your techs are busy and can't pick up, so a booking, estimate, or status call always reaches a real answer. An AI answering service like Callsy books the service on the call, captures the vehicle and issue, and handles status calls, 24/7.
A traditional human answering service charges per minute or per call to take a message your service writer still has to action. Callsy is a flat monthly fee, works 168 hours a week, and books the job on the call. Since one booked repair can be worth hundreds, always-on answering pays for itself fast.
Why auto shops lose jobs on the phone
Techs can't answer mid-repair
By the time someone's free, the caller booked the shop that picked up. First to answer usually wins the job.
Status calls interrupt the shop
"Is it ready yet?" calls pull techs and writers off work all day. Answering them elsewhere protects productivity.
After-hours calls go unanswered
Drivers call to book outside working hours; a voicemail loses the job to a competitor.
A message isn't a booked job
A traditional service writes a name and number your writer has to chase. Callsy books and captures the vehicle details on the first call.
Auto repair answering service FAQ
What is an auto repair answering service?+
A service that answers calls when your techs can't, so bookings, estimates, and status calls always reach a real answer. Callsy is AI: it answers 24/7, books service appointments, captures the vehicle and issue, handles status calls, and texts confirmations.
Can it book service appointments?+
Yes. It offers real slots, books the service or estimate on the call, captures the vehicle make, model, and issue, and texts confirmation and reminders, and can hand off to tools like Tekmetric, Shopmonkey, or AutoLeap.
Can it handle "is my car ready" calls?+
Yes. Callsy answers routine status and pickup calls or routes them per your rules, so your techs and service writers aren't interrupted all day.
How much does an auto repair answering service cost?+
Human services charge per minute or per call. Callsy is a flat monthly fee for 24/7 cover, so a single booked repair usually pays for the month. There's a free trial, and if it doesn't pay for itself in 30 days you don't pay.
Stop sending callers to voicemail and your competitors.
5-minute setup. 50% off launch promo. If Callsy doesn't pay for itself in 30 days, you don't pay.